1. What are Research Chemicals?
Research chemicals are chemical substances which are exclusivelyscientific and analytical research purposesare used. They are:Not for human or animal consumptionsuitable.
2. Are your products intended for human consumption?
No.All products offered on this website areexclusively for laboratory research and forensic purposesprovided. Consumption isstrictly prohibited.
3. Do you comply with legal regulations?
Yes. We sellNo substanceswho in our countryProhibited or controlled by laware. However, buyers arethemselves responsible forwhich:Legal situation in their own countryCheck before placing an order.
4. Can I order as a private person?
Not in principle. The sale is made exclusively to academic institutions, accredited laboratories and professionals. We reserve the right to request proof of qualification or research activity before selling to individuals.
5. How should the chemicals be stored?
Each product has aSafety Data Sheet (SDB/MSDS)delivered. As a rule:Cool, dry and light protectedstorage – outside the reach of unauthorized persons.
6. Do you provide proofs of purity or certificates of analysis?
Yes. For most substances we provide on requestCertificates of Analysis (CoA), NMR, HPLC or GC-MS dataavailable.
7. Do you send to my country or state?
We deliver to many countries, butNot in regions with legal restrictions. Please inform yourself before ordering theLegal situation on siteor contact us directly.
8. What happens if customs confiscate my package?
International deliveries are made toPurchaser's own responsibility. If a package is retained by customs, we acceptNo liabilityand it shall beNo refund.
9. Is my order confidential?
Yes. We useDiscrete packaging, and all customer data shall be in accordance withData protection provisionstreated. Your data will benever passed without your consent.
10. Which payment methods do you accept?
We accept various payment methods, includingCryptocurrencies (e.g. Bitcoin), bank transfers and selected e-wallets. Credit card paymentsare excluded for legal reasons.
11. What is your return or refund policy?
Since these are sensitive products,All sales are final. A return is only possible if the productDamaged or wrongly deliveredhas been. Please contact us within48 hours after receiptof the goods.
12. How can I contact you?
Make use of ourContact formon the website or write to usinfo@rxchemshop.netUsually we respond within24-48 hours.
13. What purity can I expect from your products?
We offer high-purity research chemicals (typically ≥99%), on request with batch-specific analysis data. All products come from trusted manufacturers and undergo quality control to ensure accuracy and consistency.
14. How should research chemicals be handled and stored?
Research chemicals should only be handled by qualified professionals in controlled laboratory environments. Always use appropriate protective equipment (gloves, goggles, lab coats) and follow the recommended storage guidelines:
- Store cool and dry.
- Protect against direct sunlight.
- Seal containers tightly to avoid contamination.
15. Do you offer Europe-wide shipping?
Yes, we ship research chemicals within Germany, Austria, the Netherlands and all over Europe with reliable and discreet delivery services. All consignments comply with applicable rules and, where possible, are equipped with tracking.
