1. What are Research Chemicals?
Research chemicals are chemical substances which are exclusively scientific and analytical research purposes are used. They are: Not for human or animal consumption suitable.
2. Are your products intended for human consumption?
No. All products offered on this website are exclusively for laboratory research and forensic purposes provided. Consumption is strictly prohibited.
3. Do you comply with legal regulations?
Yes. We sell No substanceswho in our country Prohibited or controlled by law are. However, buyers are themselves responsible forwhich: Legal situation in their own country Check before placing an order.
4. Can I order as a private person?
Not in principle. The sale is made exclusively to academic institutions, accredited laboratories and professionals. We reserve the right to request proof of qualification or research activity before selling to individuals.
5. How should the chemicals be stored?
Each product has a Safety Data Sheet (SDB/MSDS) delivered. As a rule: Cool, dry and light protected storage – outside the reach of unauthorized persons.
6. Do you provide proofs of purity or certificates of analysis?
Yes. For most substances we provide on request Certificates of Analysis (CoA), NMR, HPLC or GC-MS data available.
7. Do you send to my country or state?
We deliver to many countries, but Not in regions with legal restrictions. Please inform yourself before ordering the Legal situation on site or contact us directly.
8. What happens if customs confiscate my package?
International deliveries are made to Purchaser's own responsibility. If a package is retained by customs, we accept No liability and it shall be No refund.
9. Is my order confidential?
Yes. We use Discrete packaging, and all customer data shall be in accordance with Data protection provisions treated. Your data will be never passed without your consent.
10. Which payment methods do you accept?
We accept various payment methods, including Cryptocurrencies (e.g. Bitcoin), bank transfers and selected e-wallets. Credit card payments are excluded for legal reasons.
11. What is your return or refund policy?
Since these are sensitive products, All sales are final. A return is only possible if the product Damaged or wrongly delivered has been. Please contact us within 48 hours after receipt of the goods.
12. How can I contact you?
Make use of our Contact form on the website or write to us info@rxchemshop.net Usually we respond within 24-48 hours.
13. What purity can I expect from your products?
We offer high-purity research chemicals (typically ≥99%), on request with batch-specific analysis data. All products come from trusted manufacturers and undergo quality control to ensure accuracy and consistency.
14. How should research chemicals be handled and stored?
Research chemicals should only be handled by qualified professionals in controlled laboratory environments. Always use appropriate protective equipment (gloves, goggles, lab coats) and follow the recommended storage guidelines:
- Store cool and dry.
- Protect against direct sunlight.
- Seal containers tightly to avoid contamination.
15. Do you offer Europe-wide shipping?
Yes, we ship research chemicals within Germany, Austria, the Netherlands and all over Europe with reliable and discreet delivery services. All consignments comply with applicable rules and, where possible, are equipped with tracking.
